I bought a pair of winter boots a few years ago at a locally owned shoe store. When I wore them, the left side zipper pull kept on coming down and opening. I looked at the receipt and it said no refund after having worn the shoes outside. So, I thought there was nothing I could do about returning or exchanging the defective pair for a new pair.
After thinking about it, I thought about just adding a zipper stopper so the zipper pull doesn't fall down. I sewed on a little tab and installed metal snaps. I know this does not look all that fashionable, but this part of the boot is always hidden under my pant leg anyways, so I did it. It works well. (After a while, I went back to the shoe store where I got those boots, and I told them about the problematic zipper. The store clerk told me that with defective shoes/boots, I could have brought them back and they might have been able to do something about it. Now I know. Oh well.)
